CV

Portrait of Keenan Jackson, a smiling white bald middle-age man with pink glasses.

Keenan Jackson (he/they)

Hey there! Always open to questions, ideas, or a quick hello. Let’s connect!

✉ keenan.edu@proton.me

Professional Summary

Award-winning Harvard product manager specializing in learning and development service delivery, 10 years of experience developing educational products, services, and systems across K-12, higher ed, and clinical research workforce, 7 years of classroom teaching experience, and background in interactive media and design. Passionate about creating human-centered digital learning solutions for a better world.

Relevant Skills

  • Demonstrated experience product managing, defining product roadmaps with leadership, leading multiple product teams in Agile product development, and effectively managing stakeholder relationships.
  • Well-versed in educational technology with familiarity of educational technology products and industry landscape, especially in public health and medicine.
  • Practiced data collection and analysis, skillfully designing survey materials, operationalizing data collection, and synthesizing findings for data-driven decisions, effective storytelling, and product vision.
  • Experienced at updating legacy products for contemporary and future users to re-capture value of existing product assets.

Work Experience

Harvard Catalyst logo.

Harvard Catalyst at Harvard Medical School

Boston, MA 

Senior Product Manager | 2024-Present 

Established and led the product design practices, developing and launching multiple digital learning products.

  • Led multiple cross-functional teams and managed complex stakeholder relations, fostering a collaborative culture that encouraged open communication, integrated stakeholder insights, and leveraged team members’ unique skills and passion areas to drive development activity and improve overall product quality.
  • Designed and implemented new (on-demand) modality for digital learning products, engaging qualitative and quantitative UX research methods to inform feature prioritization and user interface design, achieving a significant 133% increase in experience completion.
  • Managed the entire product lifecycle for 7 digital learning products, conducting user research, competitive analysis, go-to-market strategizing, prototype development, through to launch.

Project Lead and eLearning Designer | 2022-2024

Led development and delivery of multiple digital courses.

  • Led multiple course teams - including contracted Harvard faculty, researchers, and community practitioners - in the design, operation, and iterative improvement of digital courses using Agile methods.
  • Collaborated with Harvard faculty and clinical investigators on curricular design for multiple digital courses using evidence-based pedagogic models and frameworks including Understanding by Design, Bloom's Taxonomy, and Fink's Significant Learning Outcomes.
  • Collected and analyzed user data, presenting key metrics to faculty committees, leadership, and stakeholders, and using findings to steer product strategy.
MobyMax logo.

MobyMax

Remote

Curriculum Developer | 2017-2021

  • Authored and edited K-8 math and algebra instructional and assessment content, including interactive digital media, video, and text, aligned with state and national standards.
  • Structured K-8 math curriculum for adaptive learning paths, leveraging user data to differentiate instruction.
  • Supervised and trained in-house curriculum developers in our operational workflow, including teaching foundational graphic design and front-end development skills.
  • Innovated, tested, and operationalized UI for complex interactives, designing and developing wireframes, and implementing with product team.

Principal Designer | 2018-2021

  • Established and scaled a company-wide design practice for math content, including the development of a visual style guide that aligned with brand and product goals.
  • Operated a team of designers, overseeing asset creation and fostering a high-performing, collaborative design culture.
Drexel University logo.

Antionette Westphal School of Media Art and Design at Drexel University

Philadelphia, PA

Adjunct Professor | 2019-2021

  • Developed and delivered studio design curriculum in the Bauhaus tradition for in-person, hybrid, and remote learning.
  • Connected highly specialized technical and academic topics to broader social themes to make subjects compelling and relevant in contemporary contexts.
  • Introduced project management skills and productivity practices such to support the development of foundational habits of commitment to oneself, peers, and community, and to foreground responsibilities bound up with design.
  • Updated department-wide curriculum for hybrid and remote delivery at the onset of the covid pandemic, designing, developing, and supporting implementation of new materials across multiple classes outside my own.
  • Developed and implemented public-facing digital venues for student work on social media.
Kutztown University logo.

Kutztown University of Pennsylvania

Kutztown, PA

Adjunct Professor | 2016

Led all sculpture courses and operationalized wood- and metal-working studio spaces for Kutztown University.

University of Pennsylvania logo.

University of Pennsylvania

Philadelphia, PA

Adjunct Professor | 2016

Designed and implemented an Introduction to Drawing course for undergraduate students and adult learners.

ICA logo.

Institute of Contemporary Art

Philadelphia, PA

Graduate Lecturer | 2015

Delivered lectures related to current exhibitions and led public programs to engage exhibition visitors.

Education

University of Pennsylvania logo.

MFA, Interactive and Time-Based Media

University of Pennsylvania 
Philadelphia, PA

Saint Olaf College logo.

BA, Studio Art with a focus in Education

Saint Olaf College 
Northfield, MN

Awards

CODiE award digital badge.

SIIA CODiE

Best STEM Instructional Solution for Grades PK-8 | 2022

Best Student Learning Capacity-Building Solution | 2022

Best Mathematics Instructional Solution for Grades PK-8 | 2020


EdTech award digital badge.

The EdTech Awards Cool Tool Winner

Adaptive Technology Solution | 2022

E-learning, Blended, or Flipped Solution | 2021

EdTech Product or Service Setting a Trend | 2021



Tech & Learning award digital badge.

Tech&Learning

Best Tools for Back to School | 2022

Award of Excellence: Primary (K-6) Back to School | 2021

Award of Excellence: Software, Assessment Solution | 2020

Award of Excellence: Software, Math | 2020

Edvocate award digital badge.

The Tech Edvocate Awards Winner

Best Early Childhood Education App or Tool | 2022

EdTech Breakthrough award digital badge.

EdTech Breakthrough Award

Enhanced Curriculum Solution Provider of the Year | 2020