Portfolio

Portrait of Keenan Jackson, a smiling white bald middle-age man with pink glasses.

Keenan Jackson (he/they)

Let’s connect if you’re building learning experiences that need clarity, structure, or a fresh perspective.

✉ keenan.edu@proton.me

Digital Learning Product Suite, Example #2

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Genomic Medicine in Clinical Practice @ Harvard Medical School

Digital collage of three DNA strands overlaid against teal squares of varying shades.

I led the multi‑year evolution of Genomic Medicine in Clinical Practice, taking it from a stalled, faculty‑disengaged project to a high‑performing, modular on‑demand program. The course launched with the highest satisfaction score of 2022, saw retention gains in 2023, and was fully redesigned in 2024 into a five‑module learning path with flexible enrollment options.

What I Built

The program gives clinicians and researchers a clear foundation in genomic medicine and practical ways to integrate genetic testing into clinical work. My focus was rebuilding momentum with faculty directors, clarifying learner needs, and creating a structure that could scale across years and modalities.

  • A complete redesign grounded in updated learner needs
  • A modular architecture that supports both standalone and pathway enrollment
  • Coordinated development with 25 faculty in a three‑month sprint
  • Script, storyboard, recording, and post‑production leadership
  • On‑demand delivery with improved retention and satisfaction

My Role

  • Led product strategy, redesign, and multi‑year evolution
  • Repaired faculty relationships and aligned expectations
  • Ran accelerated development with 25 faculty contributors
  • Managed scripts, storyboards, remote recordings, and post‑production
  • Oversaw budgets, timelines, LMS operations, and Salesforce integrations
  • Recruited and coached faculty across the program

The Modules

Each module follows the same instructional pattern: short videos paired with aligned check‑for‑understanding quizzes. Every video includes focus questions, custom motion graphics, in‑video instructor‑led practice, downloadable and closed‑captioned transcripts, and links to external resources. Quizzes directly follow and assess the content of the preceding video. Each module culminates in a larger exercise or assessment, with some modules weaving major assessments throughout.

Digital illustration of DNA double helix, cast in a crimson hue.

Foundational Components

On-Demand Course 
Harvard Medical School

A module that presents a big‑picture view of recent advances in genomic medicine and introduces skills in family history collection and pedigree interpretation.

  • Culminating assessment: a clinical simulation where learners gather a patient’s family history and construct and interpret a pedigree

Learn more at the Foundational Components enrollment page.

Digital collage of paper falling from orange typewriter against a teal background.

Genomic Variation and Laboratory Analysis

On-Demand Course 
Harvard Medical School

A module that explores genomic variation, related phenotypes, and the testing technologies used to detect these variations, along with key considerations in evaluating laboratory analyses.

  • Culminating assessment: a clinical simulation selecting an appropriate testing technology and interpreting the resulting lab report

Learn more at the Genomic Variation and Laboratory Analysis enrollment page.

Digital collage of paper falling from orange typewriter against a teal background.

Clinical Genetic Testing

On-Demand Course 
Harvard Medical School

A module that introduces a basic genetic counseling workflow for returning results and examines common clinical applications of genetic testing.

  • Primary assessment on the steps of genetic testing in the clinic, including informed consent
  • Secondary assessment covering indication‑based testing, cascade testing, and prenatal testing

Learn more at the Clinical Genetic Testing enrollment page.

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Preventive Genomic Screening

On-Demand Course 
Harvard Medical School

A module that describes advances in patient care enabled by population‑level genomic screening and explores emerging applications of preventive genomic screening.

  • Culminating assessment: a simulation navigating a genetics conference focused on future advancements

Learn more at the Preventive Genomic Screening enrollment page.

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Ethical, Legal, and Social Issues

On-Demand Course 
Harvard Medical School

A module that navigates the laws, policies, ethical principles, and social issues shaping the delivery of genomic medicine today.

  • Major assessment on ethics of genetic testing in children and the Genetic Information Nondiscrimination Act (GINA)
  • Virtual asynchronous reading group with rotating articles selected by course directors

Learn more at the Ethical, Legal, and Social Issues enrollment page.

Impact

  • Highest satisfaction score of all online offerings in 2022
  • Retention gains in 2023 following targeted updates
  • Improved retention and satisfaction again in 2024 with the new on‑demand, modular format
  • Faster development cycles through streamlined faculty workflows
  • Clearer, more accessible learning experience across all modules

How It Scales

  • Modular structure supports future updates and new clinical topics
  • Faculty workflows reused across other programs
  • On‑demand architecture reduces operational load and increases reach
  • Design patterns inform other clinical education products

Links

Genomic Medicine in Clinical Practice Enrollment